Privacy policy

Last updated: August 10, 2025

Privacy Policy

Gourmet Meal Delivery LLC, doing business as COOKT (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your information when you visit our website getcookt.com, use our services, or interact with us.

This Privacy Policy complies with all applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

1. Information We Collect

We collect the following categories of personal information:

A. Information You Provide Directly

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely by our payment processors; we do not store full credit card numbers)
Account login information
Preferences and communication choices

B. Information Collected Automatically
When you visit our website, we may automatically collect:

IP address
Device type, browser type, operating system
Pages visited, time spent on site, clicks, and navigation paths
Approximate geolocation (based on IP)
Referring website or ad source

C. Information from Cookies, Pixels, and Tracking Technologies
We use cookies, pixels, and similar technologies to:

Measure site performance and user engagement
Understand the effectiveness of ads
Personalize your experience
Enable retargeting and remarketing campaigns

Examples include:

Meta Pixel (Facebook and Instagram) to measure ad effectiveness and deliver personalized ads
Google Ads Conversion Tracking and Google Analytics to understand traffic and conversions
Other tracking pixels from marketing partners to support advertising and analytics

2. How We Use Your Information

We use personal information to:

Process and fulfill orders
Provide customer support
Send you transactional and marketing communications (if you opt in)
Personalize website content and offers
Improve our products, services, and website functionality
Detect, prevent, and address security or fraud issues
Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information for money. However, under some state laws (including California), certain sharing for advertising purposes may be considered a “sale” or “sharing.”

We may share your information with:

Service providers such as payment processors, shipping carriers, and IT support vendors
Marketing partners, including ad networks and analytics providers, for purposes such as retargeting and campaign measurement
Legal and regulatory authorities if required by law or to protect our rights

When we share data with marketing partners via pixels or cookies, these partners may use it to show you ads based on your interactions with our site.

4. Cookies, Pixels, and Your Choices

We use:

Strictly Necessary Cookies – Required for website functionality
Performance and Analytics Cookies – Help us improve site performance
Advertising and Retargeting Cookies – Show relevant ads on other platforms

You can control certain tracking technologies by:

Adjusting your browser settings to block or delete cookies
Using the “Do Not Sell or Share My Personal Information” link on our website where available
Managing ad preferences in your social media and search engine account settings
Using opt-out tools provided by industry self-regulation programs

5. Your Privacy Rights

Depending on your state, you may have rights to:

Know what personal information we collect and how we use it
Access the personal information we hold about you
Delete your personal information
Correct inaccuracies in your information
Opt out of sale or sharing of personal information for advertising purposes
Limit the use and disclosure of sensitive personal information

California Residents:
Under CCPA/CPRA, you can request:

Disclosure of categories and specific pieces of personal information collected
Deletion of your personal information
To opt out of sale or sharing of personal information
Correction of inaccurate personal information

To make a request, email or call us using the contact information below. We may verify your identity before fulfilling your request.

6. Data Retention

We retain your information only as long as necessary for business purposes, to comply with legal obligations, and to resolve disputes.

7. Security

We use reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or your privacy rights, contact us:

Gourmet Meal Delivery LLC
Doing business as COOKT
5680 King Centre Drive, Suite 600, Office 617
Alexandria, Virginia 22315
United States
Email: support@getcookt.com
Phone: 571-497-5518